Message Delays

Incident Report for Grayscale

Resolved

This incident has been resolved.

Posted Jan 14, 2025 - 13:05 EST

Monitoring

The delays relating to sending messages from automations, scheduled messages, bulk messages, and nudges have been resolved. We will continue to monitor the situation.

Posted Jan 14, 2025 - 10:54 EST

Update

We have identified the cause of the messaging delays and are working on a resolution.

Posted Jan 14, 2025 - 10:28 EST

Investigating

We're currently experiencing delays related to sending messages from automations, scheduled messages, bulk messages, and nudges. We're currently investigating.

Posted Jan 14, 2025 - 10:00 EST

This incident affected: Core Application.